About Us

⚠️Read This Section Carefully Before Ordering⚠️

QualityXWatches

Affordable Luxury!

Resellers not Retailers!

What do we ensure before the product reaches you?

At QualityXWatches, every product goes through a strict quality check before it is shipped. We ensure:

✅ Premium Quality – Each item is inspected for fabric, stitching, and finish.

✅ Accurate Product – What you see on our website is exactly what you receive.

✅ Safe Packaging – Products are packed carefully to avoid any damage in transit.

✅ Hygiene & Care – Clean, fresh, and handled with care at every step.

✅ Timely Delivery – Dispatched quickly so it reaches you on time.

👉 Because for us, it’s not just about fashion — it’s about your trust.

How can I contact customer support ?

You can reach our customer support team by emailing trendxwears@gmail.com, calling +91 8109665905, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

What is your return-refund policy?

Important Policy Notice – Please Read Before Placing Your Order

No Cancellations After Dispatch

Once your order is shipped, it cannot be cancelled under any circumstances.

Return & Exchange Policy

We do not offer refunds. Return or exchange is only possible in specific cases of damage during delivery, and only for a replacement of the same product or a product of equal value.

Mandatory Condition: 360° Unboxing Video Required

To be eligible for any exchange, you must record a clear 360-degree video while unboxing the product from a sealed package. This video is essential to verify any damage or missing items.

Return Shipping Responsibility

If your case qualifies for an exchange, return shipping (RTO) is your responsibility.

A flat 10% of the total order value will be charged to cover reverse logistics. This applies whether you want a replacement or to exchange with another item of equal value.

Return Window

All return/exchange requests must be raised between 7–14 days from the date of delivery.

No action will be taken on requests beyond this window.

Exchange Timelines

If approved, your replacement will be dispatched within 1–2 working days after receiving the returned item.

Missing Items Policy

If you received a parcel with missing items, a 360° unboxing video is required for verification.

Strict 24-Hour Rule

You must raise any issues (damage, missing items, etc.) within 24 hours of delivery. Delays beyond that will not be considered.

Electrical Products

There is no warranty or guarantee on any electrical items. Purchase only if you agree.